ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of May 30, 2026 No. 657

About approval of Rules of sales of goods under the agreement of retail purchase and sale, the inventory of long-term use on which the consumer requirement does not expatiate on non-paid provision to it the goods having the same main consumer properties for repair or replacement of such goods, and the list of the nonfoods of proper quality which are not subject to exchange

According to Articles 1, "About consumer protection" the Government of the Russian Federation decides 20 and 25 Laws of the Russian Federation:

1. Approve enclosed:

Rules of sales of goods under the agreement of retail purchase and sale;

the inventory of long-term use on which the consumer requirement does not expatiate on non-paid provision to it the goods having the same main consumer properties for repair or replacement of such goods;

the list of the nonfoods of proper quality which are not subject to exchange.

2. Recognize to invalid:

paragraphs two - the fourth Item 1, Item 2 (in the part concerning paragraphs two - the fourth Item 1) orders of the Government of the Russian Federation of December 31, 2020 No. 2463 "About approval of Rules of sales of goods under the agreement of retail purchase and sale, the inventory of long-term use on which the consumer requirement on non-paid provision to it the goods having the same main consumer properties for repair or replacement of such goods, and the list of the nonfoods of proper quality which are not subject to exchange and also about introduction of amendments to some acts of the Government of the Russian Federation" (The Russian Federation Code, 2021, No. 3, of the Art. 593), and also the Rules and lists approved by the specified resolution does not expatiate;

the paragraph the fourth Item 1 of the order of the Government of the Russian Federation of May 17, 2024 No. 616 "About approval of Rules of implementation of buying up at physical persons of jewelry and other products from precious metals and (or) gemstones, scrap of such products and Rules of implementation of procurement of scrap and waste of precious metals and products (products) containing precious metals" (The Russian Federation Code, 2024, No. 23, the Art. 3145), and also changes which are made to the order of the Government of the Russian Federation of December 31, 2020 No. 2463, approved by the specified resolution;

the order of the Government of the Russian Federation of February 17, 2026 No. 148 "About modification of the order of the Government of the Russian Federation of December 31, 2020 No. 2463" (The Russian Federation Code, 2026, No. 8, the Art. 922).

3. This resolution becomes effective since September 1, 2026 and is effective till September 1, 2032.

Approved by the Order of the Government of the Russian Federation of May 30, 2026 No. 657

Rules of sales of goods under the agreement of retail purchase and sale

I. General provisions

General rules of sales of goods under the agreement of retail purchase and sale

1. These rules govern the relations between sellers and consumers in case of sales of goods under the agreement of retail purchase and sale, including the relation between sellers and consumers in case of sales of goods by remote method, and also the relations between owners of aggregators of information on goods (services) and consumers.

The concepts "consumer", "seller", "owner of the aggregator of information on goods (services)" (further - the owner of the aggregator) are applied in these rules in the values established by the Law of the Russian Federation "About consumer protection".

2. On shopping facilities (except for places which are determined by the seller and are not intended for open entry of consumers) restriction of the rights of consumers for search and receipt of any information in any forms from any sources, including by photography of goods is not allowed if such actions do not violate requirements of the legislation of the Russian Federation and international treaties of the Russian Federation.

In case of sales of goods the consumer is given opportunity independently or by means of the seller to get acquainted with necessary goods.

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