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RESOLUTION OF BOARD OF NATIONAL BANK OF THE REPUBLIC OF KAZAKHSTAN

of July 28, 2017 No. 136

About approval of Rules of provision of banking services, disclosures of information and consideration by banks, the organizations performing separate types of banking activities, addresses of the clients arising in the course of provision of banking services

(as amended on 04-11-2025)

For the purpose of realization of Item 2 of article 31 of the Law of the Republic of Kazakhstan "About banks and banking activity in the Republic of Kazakhstan" the Board of National Bank of the Republic of Kazakhstan DECIDES:

1. Approve the enclosed Rules of provision of banking services, disclosures of information and consideration by banks, the organizations performing separate types of banking activities, addresses of the clients arising in the course of provision of banking services.

2. Recognize to invalid:

1) the resolution of Board of the Agency of the Republic of Kazakhstan on regulation and supervision of the financial market and the financial organizations of February 28, 2011 No. 19 "About approval of Rules of provision of banking services and considerations by banks of addresses of the clients arising in the course of provision of banking services" (registered in the Register of state registration of regulatory legal acts at No. 6884, published on May 18, 2011 in the Kazakhstanskaya Pravda newspaper No. 159 (26580);

2) Item 5 of the List of regulatory legal acts of the Republic of Kazakhstan concerning carrying out transaction on simultaneous transfer of assets and obligations between banks to which changes and additions are made, the Board of National Bank of the Republic of Kazakhstan approved by the resolution of May 8, 2015 No. 78 (registered in the Register of state registration of regulatory legal acts at No. 11149, published on May 27, 2015 in information system of law of Ad_let).

3. To management on consumer protection of financial services and external communications (Terentyev A. L.) in the procedure established by the legislation of the Republic of Kazakhstan to provide:

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