RESOLUTION OF BOARD OF THE PENSION FUND OF THE RUSSIAN FEDERATION

of April 11, 2019 No. 234p

About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in reception of an application of insured person about distribution of means of pension accruals

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, Art. 6952, 6961, 7009; 2014, No. 26, Art. 3366; No. 30, Art. 4264; No. 49, Art. 6928; 2015, No. 1, Art. 67, 72; No. 10, Art. 1393; No. 29, Art. 4342, 4376; 2016, No. 7, Art. 916; No. 27, Art. 4293, 4294, No. 52, Art. 7482; 2017, No. 1, Art. 12; No. 31, Art. 4785; No. 50, Art. 7555; 2018, No. 1, Art. 63; No. 9, Art. 1283; No. 17, Art. 2427; No. 18, Art. 2557; No. 24, Art. 3413; No. 27, Art. 3254; No. 30, Art. 4539, 4858; 2019, No. 14, the Art. 1461) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of implementation of the state control (supervision) and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, No. 5, Art. 506; 2017, No. 44, Art. 6523; 2018, No. 6, Art. 880, No. 25, Art. 3696; 36, the Art. 5623, No. 46, the Art. 7050) the Board of the Pension Fund of the Russian Federation decides No.:

Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in reception of an application of insured person about distribution of means of pension accruals.

Approved by the Resolution of Board of the Pension Fund of the Russian Federation of April 11, 2019, No. 234p

Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in reception of an application of insured person about distribution of means of pension accruals

I. General provisions

Subject of regulation of Administrative regulations

1. The administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in reception of an application of insured person about distribution of means of pension accruals (further respectively - RPF, the state service, the statement, Administrative regulations) determine procedure for provision of RPF through the territorial authorities of the state service, terms and the sequence of accomplishment of ministerial procedures by provision by territorial authorities of RPF of the state service.

Circle of applicants

2. The state service is provided to the insured persons creating pension accruals in RPF (further - applicants).

Requirements to procedure for informing on provision of the state service

3. Informing applicants concerning provision of the state service is performed:

the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the applicant to territorial authority of RPF;

by means of telephone, facsimile and other means of telecommunication communication;

by design of information stands in places of provision of the state service on which information specified in paragraphs the fifteenth - the twenty first Item 31 of Administrative regulations is placed;

by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials;

by means of placement of information on the official site of RPF in Internet network (further - the website of RPF) and in the Federal state information system "Single Portal of the State and Municipal Services (Functions)" (further - the Single portal);

by placement of brochures, booklets and other information materials in premises of the territorial authorities of RPF intended for acceptance of applicants, and also other organizations of all patterns of ownership in coordination with the specified organizations;

by means of answers to written addresses of applicants.

4. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.

The official shall report the schedule of acceptance of applicants, the exact address of territorial authority of RPF, journey method to it, and if necessary - requirements to the written address.

Informing by phone on procedure for provision of the state service is performed according to the working schedule of territorial authority of RPF.

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