RESOLUTION OF BOARD OF THE PENSION FUND OF THE RUSSIAN FEDERATION

of April 30, 2019 No. 269p

About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in implementation of monthly payments to persons performing care of handicapped children or disabled people since the childhood of the I group

According to the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, Art. 6952, 6961, 7009; 2014, No. 26, Art. 3366; No. 30, Art. 4264; No. 49, Art. 6928; 2015, No. 1, Art. 67, 72; No. 10, Art. 1393; No. 29, Art. 4342, 4376; 2016; No. 7, Art. 916; No. 27, Art. 4293, 4294; 2017, No. 1, Art. 12; No. 31, Art. 4785; No. 50, Art. 7555; 2018, No. 1, Art. 63; No. 9, Art. 1283; No. 17, Art. 2427; No. 18, Art. 2557; No. 24, Art. 3413; No. 27, Art. 3954; No. 30, Art. 4539; No. 31, 4858; 2019, No. 14, the Art. 1461) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of implementation of the state control (supervision) and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, No. 5, Art. 506; 2017, No. 44, Art. 6523; 2018, No. 6, Art. 880; No. 25, Art. 3696; 2018, No. 36, Art. 5623; 46, the Art. 7050) the Board of the Pension Fund of the Russian Federation decides No.:

Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in implementation of monthly payments to persons performing care of handicapped children or disabled people since the childhood of the I group.

Approved by the Resolution of Board of the Pension Fund of the Russian Federation of April 30, 2019, No. 269p

Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in implementation of monthly payments to persons performing care of handicapped children or disabled people since the childhood of the I group

I. General provisions

Subject of regulation of Administrative regulations

1. Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in implementation of monthly payments to persons performing care of handicapped children or disabled people since the childhood of the I group (further respectively - RPF, monthly payment, the state service, Administrative regulations) No. 210-FZ "About the organization of provision of the state and municipal services" is developed according to the Federal Law of July 27, 2010 (The Russian Federation Code, 2010, No. 31, Art. 4179; 2011, No. 15, Art. 2038; No. 27, Art. 3873, 3880; No. 29, Art. 4291; No. 30, Art. 4587; No. 49, Art. 7061; 2012, No. 31, Art. 4322; 2013, No. 14, Art. 1651; No. 27, Art. 3477, 3480; No. 30, Art. 4084; No. 51, Art. 6679; No. 52, Art. 6952, 6961, 7009; 2014, No. 26, Art. 3366; No. 30, Art. 4264; №49, of Art. 6928; 2015, No. 1, Art. 67, 72; No. 10, Art. 1393; No. 29, Art. 4342, 4376; 2016, No. 7, Art. 916; No. 27, Art. 4293, 4294; 2017, No. 1, Art. 12; No. 31, Art. 4785; No. 50, Art. 7555; 2018, No. 1, Art. 63; No. 9, Art. 1283; No. 17, Art. 2427; No. 18, Art. 2557; No. 24, Art. 3413; No. 27, Art. 3954; No. 30, Art. 4539; No. 31, Art. 4858; 2019, No. 14, the Art. 1461) (further - the Federal Law of July 27, 2010 No. 210-FZ) also establishes procedure for provision of RPF through its territorial authorities of the state service, determines terms and the sequence of accomplishment of ministerial procedures (actions) of territorial authorities of RPF by its provision.

Circle of applicants

2. The state service is provided to the idle able-bodied persons living in the territory of the Russian Federation, performing care of the handicapped child aged up to 18 years or the disabled person since the childhood of the I group irrespective of cohabitation with the handicapped child aged to 18 years or the disabled person since the childhood of the I group, and also to members of their families and their heirs in case of non receipt of the added amount of monthly payment in connection with the death of person performing leaving (further - the citizen).

The citizen can use the state service through the legal or authorized representative.

At the same time personal participation of the citizen in legal relationship on receipt of the state service does not deprive of it the right to have the representative, as well as participation of the representative does not deprive of the citizen of the right to personal participation in the specified legal relationship.

Requirements to procedure for informing on provision of the state service

3. Informing citizens concerning provision of the state service is performed:

the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the citizen to territorial authority of RPF;

the employee of the multipurpose center of provision of the state and municipal services (further - the multipurpose center);

by means of telephone, facsimile and other means of telecommunication communication;

by design of information stands in places of provision of the state service on which information specified in paragraphs the seventeenth - the twenty fourth Item 51 of Administrative regulations is placed;

by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials;

by placement of information on the official site of RPF on the Internet (further - the website of RPF) and in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (further - the Single portal);

by placement of brochures, booklets and other information materials in premises of the territorial authorities of RPF intended for reception of citizens and also other organizations of all patterns of ownership in coordination with the specified organizations, including in the multipurpose centers;

by means of answers to written addresses of citizens.

The refusal in reception of an application and the documents necessary for service provision, and also refusal in service provision if the statement and documents necessary for service provision are submitted according to information on terms and procedure for provision of the service published on the Single portal and the website of RPF is not allowed.

4. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.

The official shall report the schedule of reception of citizens, the postal address of territorial authority of RPF, journey method to it, requirements to the written address.

Informing by phone on procedure for provision of the state service is performed according to the working schedule of territorial authority of RPF.

By provision during informing by means of telephone and other means of telecommunication communication to the citizen of information relating to its personal data, the official identifies the identity of the citizen by check of correctness called the citizen of surname, name, middle name (in the presence); data of the identity document; the control information specified in the statement adopted earlier by provision of other state service.

During the conversation the official shall pronounce words accurately and not interrupt conversation because of receipt of other call.

In case of impossibility to answer the phone call the questions raised by the citizen it shall be readdressed it (is transferred) to other official or to the addressed citizen the phone number on which it is possible to obtain necessary information shall be told.

Phone conversation shall not continue more than 10 minutes.

5. In case of responses to phone calls and oral addresses concerning provision of the state service the official shall provide information on the following questions according to the arrived address:

about the regulatory legal acts regulating questions of provision of the state service (the name, number, acceptance date of regulatory legal act);

about categories of the citizens having the right to the state service;

about the list of the documents necessary for receipt of the state service;

about terms of provision of the state service;

about the refusal bases in provision of the state service;

about the location on the website of RPF of information on questions of provision of the state service.

6. On the website of RPF, in the federal state information system "Federal Register of the State Services (Functions)" (further - the federal register), on the Single portal, and also at stands in places of provision of the state service and services which are necessary and obligatory for provision of the state service and in the multipurpose center the following reference information is placed:

about the location and the working schedule of territorial authorities of RPF and their structural divisions responsible for provision of the state service, and also the multipurpose centers;

telephone numbers for enquiries of structural divisions of the territorial authorities of RPF responsible for provision of the state service, including number of phone answerphone (in the presence);

the address of the official site, and also e-mail and (or) form of feedback of territorial authorities of RPF in Internet network.

6.1. The schedule of acceptance of territorial authorities of RPF and their structural divisions responsible for provision of the state service is established by the order of territorial authority of RPF taking into account interests of citizens, climatic conditions of the region.

Acceptance shall be organized so that to exclude formation of queues, but 3 (three) days a week are not more often.

7. For the purpose of informing citizens of the data on the course of provision of the state service can be directed in format of text messages by e-mail or transfer of short text messages (in the presence of data on subscriber number of the device of mobile radiotelephone communication of the citizen) with use of services of the Single portal in the presence of written consent of the citizen about informing by its specified method.

In case of filing of application in electronic form the informing method, including the e-mail address, subscriber number of the device of mobile radiotelephone communication for transfer of short text messages is specified.

II. Standard of provision of the state service

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info