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ORDER OF THE GOVERNMENT OF THE RUSSIAN FEDERATION

of December 31, 2021 No. 2606

About approval of Rules of rendering communication services on data transmission

(as amended on 17-09-2025)

According to the Federal Law "About Communication" and the Law of the Russian Federation "About consumer protection" the Government of the Russian Federation decides:

1. Approve the enclosed Rules of rendering communication services on data transmission.

2. Recognize to invalid:

The rules of rendering communication services on data transmission approved by the order of the Government of the Russian Federation of January 23, 2006 No. 32 "About approval of Rules of rendering communication services on data transmission" (The Russian Federation Code, 2006, No. 5, the Art. 553);

Item of 6 changes which are made to orders of the Government of the Russian Federation concerning rendering the communication services approved by the order of the Government of the Russian Federation of February 16, 2008 No. 93 "About modification of some orders of the Government of the Russian Federation concerning rendering communication services" (The Russian Federation Code, 2008, No. 8, the Art. 749);

Item of 2 changes which are made to acts of the Government of the Russian Federation in connection with adoption of the Federal Law "About Introduction of Amendments to the Federal Law "About Information, Information Technologies and on Information Security" and Separate Legal Acts of the Russian Federation concerning Streamlining of Exchange of Information with Use of Information and Telecommunication Networks", approved by the order of the Government of the Russian Federation of July 31, 2014 No. 758 "About introduction of amendments to some acts of the Government of the Russian Federation in connection with adoption of the Federal Law "About Introduction of Amendments to the Federal Law "About Information, Information Technologies and on Information Security" and Separate Legal Acts of the Russian Federation concerning Streamlining of Exchange of Information with Use of Information and Telecommunication Networks" (The Russian Federation Code, 2014, No. 32, the Art. 4525);

Item of 2 changes which are made to acts of the Government of the Russian Federation, approved by the order of the Government of the Russian Federation of August 12, 2014 No. 801 "About introduction of amendments to some acts of the Government of the Russian Federation" (The Russian Federation Code, 2014, No. 34, the Art. 4662);

Item of 1 changes which are made to acts of the Government of the Russian Federation, approved by the order of the Government of the Russian Federation of February 3, 2016 No. 57 "About introduction of amendments to some acts of the Government of the Russian Federation" (The Russian Federation Code, 2016, No. 6, the Art. 852);

Item of 3 changes which are made to acts of the Government of the Russian Federation concerning rendering the communication services approved by the order of the Government of the Russian Federation of October 25, 2017 No. 1295 "About introduction of amendments to some acts of the Government of the Russian Federation concerning rendering communication services" (The Russian Federation Code, 2017, No. 44, the Art. 6522).

3. This resolution is effective within 6 years from the date of its entry into force.

Russian Prime Minister

M. Mishustin

Approved by the Order of the Government of the Russian Federation of December 31, 2021 No. 2606

Rules of rendering communication services on data transmission

I. General provisions

1. These rules govern the relations between the subscriber and (or) the user of communication services on data transmission (further - the user), on the one hand, and the telecom operator rendering communication services on data transmission (further - the telecom operator), on the other hand, when rendering communication services on data transmission.

2. The concepts used in these rules mean the following:

"subscriber" - the user communication services on data transmission with whom the service provision agreement of communication on data transmission in case of allocation for these purposes of unique code of identification is signed (further - the service provision agreement of communication);

"subscriber line" - the communication line, including the wireless transmission line connecting the user (terminal) equipment (further - the equipment) with the communication center of data transmission network or the providing possibility of connection to equipment data transmission network;

"the subscriber interface" - technical and technological parameters of the physical chains connecting means of communication to the equipment;

"the subscriber terminal" - the user (terminal) equipment used by the subscriber and (or) the user for connection to the communication center of data transmission network by means of subscriber line;

"reliability of information transfer" - vzaimnoodnoznachny compliance of the packets of information transferred by the equipment which is one party of the established connection on data transmission network, and accepted by the equipment which is other party of the specified connection;

"user" - the user communication services on data transmission who is the person ordering and (or) using communication services on data transmission;

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