RESOLUTION OF COUNCIL OF MINISTERS OF THE REPUBLIC OF BELARUS

of July 26, 2017 No. 555

About entering of amendments and changes into the resolution of Council of Ministers of the Republic of Belarus of July 23, 2012 No. 667

For the purpose of enhancement of operating procedure in state bodies, the state and other organizations with the addresses of citizens and legal entities which arrived during "hot lines" and "direct phone lines", the Council of Ministers of the Republic of Belarus DECIDES:

1. Bring in Item 1 of the resolution of Council of Ministers of the Republic of Belarus of July 23, 2012 No. 667 "About some questions of work with addresses of citizens and legal entities" (The national legal Internet portal of the Republic of Belarus, 27.07.2012, 5/36006) the following amendments and changes:

1.1. add subitem 1.5 with part two of the following content:

"Acceptance of addresses during "the hot line" or "direct phone line" can be stopped if the citizen or the representative of the legal entity allows the use of obscene or offensive words or expressions;";

1.2. add subitem 1.6 with part two of the following content:

"In case of failure of the face which addressed to "direct phone line" to report the data specified in part one of this subitem to him it is told that the address anonymous, and the answer to such address is not given, except as specified, when it contains data about preparing, the committed or committed crime;";

1.3. the second subitem 1.7 to add part with the offer of the following content: "In case of receipt of the address to non-working day it is registered not later than in the first working day following it;";

1.4. in subitem 1.8:

words of "the hot line"," and the second offer to exclude;

add the subitem with parts two and third the following content:

"If in the address which arrived during "direct phone line" questions on which the organization already gave answers (notifications are directed), including within personal acceptance are raised, to the citizen and the representative of the legal entity it is explained that such address was considered earlier, and the answer to it is not given.

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