Unofficial transfer (c) Soyuzpravoinform LLC
of December 27, 2023 No. 193
About approval of the Regulations on application of corrective actions by the National Bank of Ukraine for violation of the consumer protection law of financial services by the collection companies
According to Articles 7, of 15, of 17, 56 Laws of Ukraine "About the National Bank of Ukraine", Articles 28, of Item 30 of the Section VII of the Law of Ukraine "About financial services and finance companies", Articles 5, of 26, 28 Laws of Ukraine "About consumer crediting", for the purpose of settlement of procedure for application of corrective actions for violation of the consumer protection law of financial services by the collection companies regarding the requirements for interaction established by the legislation of Ukraine with consumers in case of settlement of overdue debt (requirements for ethical behavior) the Board of the National Bank of Ukraine DECIDES:
1. Approve Regulations on application of corrective actions by the National Bank of Ukraine for violation of the consumer protection law of financial services by the collection companies which is applied.
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