ORDER OF THE MINISTRY OF TRANSPORT AND COMMUNICATIONS OF UKRAINE

of December 27, 2006 No. 1196

About approval of Rules of transportation of passengers, baggage, cargo baggage and mail by railway transport of Ukraine

According to the Law of Ukraine "About rail transport" and Procedure for servicing of citizens by the railway transport approved by the resolution of the Cabinet of Ministers of Ukraine of March 19, 1997 N 252, I ORDER:

1. Approve Rules of transportation of passengers, baggage, cargo baggage and mail by railway transport of Ukraine (are applied).

2. Public administration of rail transport of Ukraine (Kozak V. V.) to provide this order on state registration to the Ministry of Justice of Ukraine in accordance with the established procedure.

3. This order becomes effective since May 1, 2007.

4. Declare invalid the order of the Ministry of transport of Ukraine of July 28, 1998 No. 297 "About approval of Rules of transportations of passengers, baggage, cargo baggage and mail by railway transport of Ukraine", registered in the Ministry of Justice of Ukraine on October 1, 1998 for No. 620/3060 with changes.

5. To impose control over the implementation of this order on the First Deputy Minister Korniyenko V. V.

Approved by the Order of the Ministry of Transport and Communications of Ukraine of December 27, 2006 No. 1196

Rules of transportation of passengers, baggage, cargo baggage and mail by railway transport of Ukraine

Section 1. General provisions

1.1. These rules are developed according to requirements of the Civil code of Ukraine, the Code of Ukraine about administrative offenses, the Charter of the railroads of Ukraine approved by the resolution of the Cabinet of Ministers of Ukraine of 06.04.98 of N 457, of the Procedure for servicing of citizens by rail, approved by the resolution of the Cabinet of Ministers of Ukraine of 19.03.97 of N252 (further the Procedure), and extend to workers of rail transport, physical persons and legal entities irrespective of their patterns of ownership and subordination which:

a) use services of rail transport;

b) transport passengers, baggage, cargo baggage and mail by rail;

c) service passengers at stations, in Items of sale of travel documents and in trains.

1.2. Rules are applied in transit passengers, baggage, cargo baggage and mail by rail lines public only in the internal message (within Ukraine) and in cars of the park of Ukrainian Railroad joint-stock company (further - JSC Ukrainskaya zheleznaya doroga) or other subjects of managing transporting passengers, baggage, cargo baggage and mail, railway administrations (railroads) and carriers of other states or leased from them, and also in own cars belonging to the companies, the organizations, organizations or citizens - to the subjects of business activity including located outside Ukraine (further subjects of managing).

In transit passengers within Ukraine in cars of railway administrations and carriers of other states, regarding calculation of cost of the ticket regulations of these Rules are effective, and regarding conditions of transportation and calculation of cost of reserved seat regulations of the corresponding international treaties are effective.

1.3. Railway mail service is performed by carrier in the special cars equipped for transportation of mail on contractual conditions.

1.4. Workers of the railroads and subjects of managing shall be polite concerning each passenger, the sender and the receiver of cargo baggage, to show care and attention to them, to take measures for the purpose of remedial action in servicing of citizens irrespective of under what circumstances and on whose fault they arose.

1.5. Officials of carrier and the service provider of all levels of process control of transportation of passengers, baggage, cargo baggage and servicing of passengers shall perform personal reception of citizens concerning their servicing.

Information on procedure and graphics of reception of citizens is posted on the official website of carrier and in the representative of carrier or the service provider in the place, available to free acquaintance.

1.6. All marks in travel and carriage documents, acts, references are certified by the signature and stamp of the official or stamp of the station with indication of date. On travel documents also time of implementation of mark - hours and minutes is put down (appendix 1).

1.7. The terms used in Rules have the following value:

The pure car carrier - the car of special design with the equipment for transportation of cars included in structure of the passenger train.

The self-service terminal (booth) - the special equipment intended for printout on paper of the electronic travel document ordered via the Internet for provision of the directory services and other transactions connected with servicing of passengers.

The luggage (cargo luggage) receipt - the carriage document which is issued to the passenger who is checking in luggage in transportation or the sender of cargo baggage and is confirmation of the conclusion of the contract for it transportation. According to the luggage carriage contract (cargo baggage) the carrier shall transport baggage (cargo baggage), and the passenger or the sender of cargo baggage to destination - to pay the freight charge.

Baggage (cargo baggage) lightweight - objects (things) which amount of 1 kg of weight exceeds 8000 cm cube. Brooms, baskets, tow, plastic large bottles (empty), furniture (wattled) and so forth concern to them.

The car through-the car which follows to station of destination with rehitching along the line to two or more trains together with the passengers who are in the car.

Cars - the cars intended for transportation of passengers. Are among these cars also luggage, dining-cars, office and technical (office, including cars salons, clubs, sanitary, test and measuring, laboratories, pure car carriers and other cars of passenger type with the special equipment).

The special car - the car which is in accordance with the established procedure intended to running by request of any legal entity or physical person for transportation of group of passengers, baggage or cargo baggage.

The car salon - the special car which part is equipped for work, part - for rest.

The car staff - the car for transportation of passengers where there is working compartment of the chief of the train and compartment of other workers providing maintenance of the train, equipped with radio station, broadcasting center or other means of communication with conductors of the train and the driver of the locomotive.

The station - the complex of special constructions, rooms, the equipment intended for temporary stay of passengers and their servicing, provision to passengers of paid and free services including sales of products of food, manufactured and joint products, typographical products and placement of service personnel. Are part of this complex: landing platforms, pedestrian tunnels and bridges, transitions through railway tracks, luggage rooms, part of the station square, adjacent to construction. Depending on amounts of work on departure of passengers stations happen out-of-class, I, II, III classes.

The document for return - visual form of an electronic document on return which is unpacked on paper or remains as set of electronic data (on the smartphone, the tablet, etc.).

The document for services - visual form of an electronic document on services which is unpacked on paper or remains as set of electronic data (on the smartphone, the tablet, etc.).

The waiting room - specially equipped room of the station intended for temporary stay of the passengers expecting departure or arrival of the train.

The waiting room of the increased comfort - the waiting room in which the additional paid and non-paid services directed to increase in comfort during stay of passengers are provided.

The return departure - registration to the passenger in Item of initial departure of departure in way back.

Infrastructure of rail transport - technological complex which part are: railway tracks of the message, railway stations, structures of power supply, communication, the alarm system, centralization, blocking, information complexes and traffic control system, etc., providing functioning of single complex of transportations by railway transport public.

Cash desk luggage - the certain specially equipped room for registration of luggage transport and cargo baggage.

Ticket office - specially equipped room for registration of journey of passengers and return of payments for unused travel documents.

Left-luggage office - specially equipped room for short-term storage of hand luggage, baggage of passengers.

Category of the car - kind of cars for transportation of passengers depending on their arrangement, the number of places in the car and journey conditions.

The head of organized group of children - the responsible person designated by the organizer of transportation of children for their maintenance.

The head of tourist group - the person who is the representative of the subject of tourist activities and acting from his name.

Sales charge - the means paid for the service connected with registration, return, renewal of travel documents, suburban tickets.

The compartment mixed - compartment in which sale of travel documents for persons irrespective of floor is performed (men's, women's).

Compartment family - specially equipped compartment of the car with places for lying, sale of travel documents in which is performed as for three persons performing trip together.

Compartment men's (women's) - compartment in which sale of travel documents only for persons of men's (female) floor respectively is performed and in which journey is allowed to children up to 6 years of any floor without acquisition of the separate travel document on the child if the child does not take the certain place in such compartment.

Marking of baggage, cargo baggage - placement is direct on packaging of special information on the station, the railroad of departure and appointment this about the sender, the receiver, features of the address with objects which are drawn up to transportation.

The route of journey is approved - travel of the passenger by the train with the changes approved with the representative of carrier to registration of driving or chosen independently through one of the routes offered by system during registration of journey via channels of self-service taking into account time necessary for safe change.

Piece of luggage, cargo baggage - each separate thing prepared for sending or several things packed into one departure (sac, box, backpack, etc.) with the put marking after weighing.

the service provider - the subject of managing providing the services connected with servicing of passengers.

Non-tariff stopping point - stopping point on which luggage transactions are not performed.

Organized group of passengers - properly the group of passengers organized by the tourist organization or any legal entity or physical person in number of 10 and more people performing joint trip by train along identical route and with one purpose of visit.

The announced value - the actual cost of baggage, cargo baggage specified by the passenger in case of transportation registration.

The passenger - physical person which is transported by rail transport based on the travel document including electronic or is member of the organized group of persons passing based on the group travel document. These persons are considered as passengers from the moment of arrival to the station for implementation of trip (or changes on other train) until completion of trip. The term the passenger(s) is applied also to persons which are in Items of sale of travel documents, service points with the purpose to use services of these Items for journey rail transport, transportation of hand luggage, baggage, cargo baggage, receipt of the reference, etc.

The transient - the passenger who is performing trip with changes, and having the travel documents on departure from change Items processed to all transit.

The passenger building - the building at the station where there is no station, with the rooms equipped for execution of travel documents, luggage and cargo luggage receipts, expectation of the train.

The platform - the part of the territory of the station which is brought closer to railway tracks on which landing and disembarkation of passengers, loading and unloading of luggage, mail vans are performed.

The carrier - JSC Ukrainskaya zheleznaya doroga or other subject of managing which transports passengers of baggage, cargo baggage and mail based on the agreement signed with the passenger (sender) and bears responsibility according to the legislation.

Platform - the flat sublime platform built according to regulations of construction about which the train for performing landing and disembarkation of passengers stops.

The train day - the train which is created from the cars equipped with places for sitting of 1st, 2nd and 3rd classes with individual numbering.

The train additional - the passenger train which is not included in trains of year-round running;

The train commercial - the passenger train intended by carrier expensive to transportation of passengers to order of legal entity or physical person on contractual conditions.

The train local - the train which is serviced by motorvagonny railway vehicles from the cars equipped with places for sitting both with indication of individual numbering and without numbering of places and is intended for transportation of passengers and hand luggage on the certain site in the internal message connecting infrastructure of different types of transport".

The train city - the train created from the cars intended for transportation of passengers and hand luggage (baggage) in the city message with certain number of places for sitting.

The train night - the train which is created from the cars equipped with places for lying - SV, compartment (To) and reserved seat (PL), with individual numbering of places.  

The train passenger - the train created from the cars intended for transportation of passengers, baggage and cargo baggage. Depending on the speed of the train can be passenger, the ambulances accelerated, high-speed, high-speed, high-speed. The cars with the special equipment relating to passenger can also be part of the passenger train. Allocate day and night trains

The train of the increased comfort - the passenger train created from cars of standard or special design to which the category of the increased comfort is appropriated.

The train special - the additional passenger train intended for transportation of groups of passengers by request of legal entity or physical person.

The local train - the train created from the cars intended for transportation of passengers and hand luggage (baggage) in the suburban message.

The fast local train - the train created from the cars intended for transportation of passengers and hand luggage (baggage) in the suburban message with numbering of places on suburban rate".

The train regional - the train which is created from the cars equipped with places for sitting of 1st, 2nd and 3rd classes with individual numbering and is intended for transportation of passengers in the through and local traffic.

The landing document - visual form of the electronic travel document which is unpacked on paper or remains as set of electronic data (on the smartphone, the tablet, etc.).

The suburban ticket - the travel document certifying the conclusion of the contract between carrier and the passenger on journey or transportation of hand luggage, pets, plants in the suburban message on certain period. Suburban tickets happen complete - for journey of the adult passenger for all-in cost and preferential - for journey of separate categories of the passengers having the right to the privileges and discounts established by the legislation (free, children's, student's, etc.), according to the approved rates.

Service the main (transport) - transportation of passengers and their hand luggage in all categories of passenger trains and luggage transport, cargo baggage in luggage cars.

Service additional - the part of transport service provided to passengers together with the main service (during registration of journey, acceptance of baggage or cargo baggage, stay in the train or at the station, during return of unused travel and carriage documents) or separately from it.

The representative of carrier or the service provider - physical person which is the worker or the official of carrier or the service provider and which provides provision of services on transportation of the passengers, baggage, cargo baggage or services connected about servicing of passengers.

The travel document - the document of the established sample certifying the passenger's right to journey by railway transport is also the transportation agreement, is drawn up on the corresponding form of the travel document, and also can be created in electronic form. Types of travel documents: complete, preferential, children's, free (free), group.

The travel document complete - the travel document processed for journey of the adult passenger for all-in cost according to the approved rates.

The travel document preferential - the travel document processed for person having the right to privileges on payment of fare based on the legislation, and which is drawn up with the corresponding discount of fare or it is free.

The travel document children's - the travel document processed for the child with the discount established by the legislation.

The travel document free - the travel document processed for person having the right to free pass according to the legislation.

The travel document group - the travel document processed for journey of persons following as a part of organized group.

The travel document which is not used partially - the travel document according to which the trip was performed only partially, for example, the interrupted trip along the line, trip were performed by the smaller number of passengers, than is specified in the travel document, etc.

The travel document with the postponed seal - the ordered document which cost is paid through the Internet with the subsequent seal of the travel document on the form of the established sample in ticket office for any time before departure of the train.

The baggage transceiver - the representative of service provider who accepts baggage and cargo baggage for shipment in the luggage car and issues it at stations of stop of the train to the representative of service provider or the passenger.

The Item passenger stopping - Item on stage which has no traveling development and is intended only for landing and disembarkation of passengers.

Item of sale of travel documents (tickets) - network of railway ticket offices where journey registration, return of payments for unused travel documents, other transactions connected with transportation, combined by general accounting and the reporting is performed. One cash desk can also be separate Item of sale.

Booking - allocation for a certain time places based on the non-repeat order or the agreement, according to requests of legal entities and physical persons with the subsequent execution of travel documents in the cash desk determined by carrier.

Hand luggage - personal objects or things of passengers which are transported together with them.

Hand luggage large-size - hand luggage which sizes on the amount of three dimensions exceed 200 cm.

Service center (lounge zone) - specially equipped room for servicing of passengers in the conditions of the increased comfort, provision of additional services by it (meeting rooms, rest areas, the high-speed Internet, etc.).

The message city - transportation of passengers by city trains in transport systems of the large cities and their agglomerations and to the first or second station behind their line.

Internal passenger traffic - transportation of passengers, baggage and cargo baggage in passenger, fast, high-speed, high-speed trains, regional trains and other categories of passenger trains (cars) within Ukraine between the Items located:

a) on network of one railroad - local;

b) on network of two and more railroads - direct.

The message Suburban - transportation of passengers within residential suburb by the local trains created from motorvagonny railway vehicles (electro-and diesel trains, etc.) or from cool cars with locomotive draft without numbering of places and with indication of individual numbering of places.

Relay station - any station located between initial and final stations of route of the train.

Insurance fee - the payment established by the legislation of Ukraine which is brought by the passenger during registration of journey for obligatory personal accident insurance.

Baggage rate - the freight charge of baggage and cargo baggage in the internal message in luggage cars of passenger trains.

Rate passenger - the freight charge of passengers in the internal message in all categories of passenger trains and cars.

Reduced rate - the fare of separate categories of the passengers having the right to discounts or privileges, calculated by way of application to rates for transportation of passengers (cost of the ticket and the reserved seat) established by the legislation of discounts and privileges.

Rate suburban - the freight charge of passengers within residential suburb in all categories of local trains (cars) determined by carrier.

The term of validity of the travel document - period of time between the departure of the train specified in the travel document and its arrival on station of destination of the passenger.

Engineering procedure of work of the station - the process consisting of purposeful and consecutive actions in the plane of ensuring transportations of passengers and their servicing during stay at the station.

Cliche - information indicator on the car about route of its following.

Branch of ticket office (service center) - specially equipped room in which one or several transactions of ticket office are performed (service center).

The corporate train - the train created from cars to which the category of corporate is appropriated. In case of need, the corporate train not corporate cars can be included

1.8. Servicing of passengers at stations, Items of sale of travel documents, in branches of ticket offices (service centers) is performed according to engineering procedure of work of the station, Item of sale of travel documents, branch of ticket office (service center).

Depending on sales amounts of travel documents and technology of work of Items of sale specialization of their work is established.

Ticket offices where the number of the realized travel documents (tickets) makes 50 and more per day, perform registration of journey in internal, international and suburban messages.

At stations, stations, stopping points, sales amount of travel documents (tickets) on which less than 50 in days, the carrier ensures functioning of ticket offices taking into account technology and local conditions, the train schedule.

The carrier performs informing passengers on regulations of work of ticket offices with use of sound and visual systems of the message.

1.9. The military personnel is transported by separate rules.

1.10. The baggage of the National Bank of Ukraine is transported in own cars of the National Bank of Ukraine on the conditions defined by the agreement between it and the railroad.

Section 2. Servicing of passengers at stations

2.1. At each station (the passenger building) at the stand the schedule of movement of passenger trains, bezperesadochny and trailer cars on this station is placed. The schedule of movement of passenger trains consists of two separate parts: arrival of trains on the station and departure of trains from the station.

2.2. Information at the stand with the schedule of departure of passenger trains shall include:

departure time of the train;

initial and final stations of route of the train;

number of the train and category of the train;

the list of stations with indication of in brackets of arrival time and departure on which the train after this station stops (together no more than 15 stations, at the same time the benefit is provided to stations which are placed in the capitals of the states, the cities of regional value or administrative and territorial units which are big junction stations);

arrival time of the train on the station and time of its departure;

number of platform and way from which the train usually goes;

arrival time in final destination;

frequency of running of the train;

notes.

In notes types of cars which are included in the train, the name of the operator or operators of cars in the train are noted availability in the train of dining-car, the car bar, the pure car carrier car.

Information at the stand with the schedule of departure of passenger trains is stated in chronological procedure for from 0 to 24 hours of departure time of trains.

Similarly information on trailer cars is placed.

Information at the stand with the schedule of arrival of passenger trains shall include:

arrival time of the train;

initial and final stations of route of the train;

number of the train and category of the train;

the list of stations with indication of in brackets of arrival time and departure on which the train before this station stops (together no more than 15 stations, at the same time the benefit is provided to stations which are placed in the capitals of the states, the cities of regional value or administrative and territorial units which are big junction stations);

arrival time of the train on the station and time of its departure;

number of platform and way to which usually there arrives the train;

frequency of running of the train;

notes.

In notes types of cars which are included in the train, the name of the operator or operators of cars in the train are noted availability in the train of dining-car, the car bar, the pure car carrier car.

Information at the stand with the schedule of arrival of passenger trains is stated in chronological procedure for from 0 to 24 hours of arrival time of trains.

Similarly information on trailer cars is placed.

The stand with the schedule of departure of passenger trains has yellow background. The stand with the schedule of arrival of passenger trains has white background.

At stands of the schedule of movement of passenger trains information on Intersiti's trains +, Intersiti and the night express moves letters of red color, and about trains of other categories - letters of black color.

The schedule of movement of passenger trains at the stand joins local trains which go from the station or arrive to the station from/to the cities of regional value, the city of Kiev, Sevastopol and Simferopol or go in the international message.

All changes of the schedule of movement of passenger trains which are constants from the moment of introduction shall be brought in the schedule at the stand within 1 days from the moment of decision making about change of the schedule of movement.

All changes of the schedule of movement of passenger trains which are temporary can be displayed on separate posters about stands with obligatory specifying of terms of temporary changes and the reasons by which these changes are caused.

At each station (the passenger building) place stands and posters with the schedule of movement of passenger trains.

The model of placement of information concerning the schedule of departure and arrival of passenger trains is given in appendix 4 to these Rules.

2.3. In Items of sale of travel documents information with the schedule of movement of passenger trains on the station of arrangement of cash desks is placed.

Before introduction of the new schedule of movement by administration of Item of sale information on changes according to the new schedule of movement is hung out, and in days of its introduction the new train schedule instead of old is hung out.

2.4. At each station information on availability of places at the time of request in all trains departing from this station is free of charge provided to passengers.

2.5. Information on fare is provided through electronic help systems or through reference bureaus.

2.6. Information on delay of trains, way to which arrives or from which the train goes shall be transmitted to passengers through loudspeakers, electric and electronic boards. At the end of information transfer about delay of the train time of the following information transfer shall be specified.

2.7. Information on arrival of the transit train, number of way, procedure for numbering of cars shall be transferred to passengers beforehand so that to guarantee timely and safe exit of passengers and the meeting persons to the car.

2.8. After arrival of the train and during disembarkation of passengers from cars information on procedure for exit to the station, the settlement, the location of left-luggage office of hand luggage the location of public transport stops shall be transferred.

2.9. Before giving of trains on landing in Items of forming and turnover information on train departure siding, procedure for exit to it, arrangement of cars is transferred in the train, and in case of departure delay - duration of delay and time of giving for landing.

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info