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JOINT ORDER OF THE MINISTER OF INTERNAL AFFAIRS OF THE REPUBLIC OF KAZAKHSTAN AND MINISTER OF DIGITAL DEVELOPMENT, INNOVATIONS AND AEROSPACE INDUSTRY OF THE REPUBLIC OF KAZAKHSTAN

of May 26, 2025 No. 389, on May 26, 2025 No. 253/Tax Code

About carrying out pilot project on rendering the state service "Issue of Passports, Identity Certificates to Citizens of the Republic of Kazakhstan" regarding execution of the identity certificate because of expiration in online format by means of the portal of the electronic government and mobile applications"

According to article 22 of the Law of the Republic of Kazakhstan "About the state services" and for the purpose of continuous improvement of process, increase in efficiency of rendering the state services, and also and within execution of Item 1 of subitem 3 of the Minutes of the Interdepartmental commission on questions of rendering the state services No. 5 of October 14, 2024 we ORDER to the organization of work on improvement of service quality of the population for issue of passports, identity certificates to citizens of the Republic of Kazakhstan:

1. Start pilot project on rendering the state service "Issue of Passports, Identity Certificates to Citizens of the Republic of Kazakhstan" in online format (further - the Pilot project).

2. Approve algorithm of realization of pilot project, and also amendment to the requirement specification to the software for the purpose of rendering the state service "Issue of the Passport, Identity Certificates of Citizens of the Republic of Kazakhstan" of the Ministry of Internal Affairs in online format by means of the portal of the electronic government and mobile applications of service of documentation of the population because of expiration of the identity certificate.

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