THE ORDER OF THE DEPUTY PRIME MINISTER OF THE REPUBLIC OF KAZAKHSTAN - THE MINISTER OF FINANCE OF THE REPUBLIC OF KAZAKHSTAN

of March 27, 2014 No. 133

About approval of Rules of use of the web portal of public procurements and Rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements

According to subitems 4) and 5) of article 14 of the Law of the Republic of Kazakhstan of July 21, 2007 "About public procurements" I ORDER:

1. Approve enclosed:

1) Rules of use of the web portal of public procurements according to appendix 1 to this order;

2) Rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements according to appendix 2 to this order.

2. Declare invalid the order of the Minister of Finance of the Republic of Kazakhstan of December 30, 2008 No. 643 "About approval of Rules of rendering electronic services to subjects of system of public procurements and to other interested persons" (it is registered in the Register of state registration of regulatory legal acts for No. 5519, No. 65 published in the Kazakhstanskaya Pravda newspaper on March 7, 2009 (25809)).

3. To department of methodology of public procurements of the Ministry of Finance of the Republic of Kazakhstan (Amrina G. A.) provide in accordance with the established procedure state registration of this order in the Ministry of Justice of the Republic of Kazakhstan and its official publication.

4. This order becomes effective after ten calendar days after day of its first official publication.

Appendix 1

to the Order of the Deputy prime minister of the Republic of Kazakhstan the Minister of Finance of the Republic of Kazakhstan of March 27, 2014 No. 133

Rules of use of the web portal of public procurements

1. General provisions

1. These rules of use of the web portal of public procurements (further - Rules) are developed according to the subitem 4) of article 14 of the Law of the Republic of Kazakhstan of July 21, 2007 "About public procurements" and establish procedure for use of the web portal of public procurements and contain the main technical requirements to use of the web portal of public procurements.

2. In these rules the following concepts are used:

1) information service - service in provision to users of information resources;

2) the participant of the web portal (further - the participant) - the customer, the organizer of public procurements, the single organizer of public procurements, the potential supplier who was registered;

3) the user of the web portal (further - the user) - the official of the participant or the representative of the participant;

4) force majeure circumstances - natural disasters or other circumstances which it is impossible to provide or prevent, the functioning attracting stop or inadequate operability of the web portal or system in general;

5) interactive service - service in provision of electronic information resources to users on their requests or by agreement of the parties, requiring mutual exchange of information;

6) the confidential third party of the Republic of Kazakhstan (further - DTS RK) - the public technical service performing confirmation of authenticity of the foreign digital signature with use of means of the digital signature (the means of cryptographic information security realizing processes of forming and verification of the digital signature);

7) the electronic copy of the document - the document which is completely reproducing the type and information (data) of the authentic document in electronic and digital form certified by the digital signature of the applicant or person having powers on the certificate of this document, or the authorized employee of service center of the population based on written consent of the receiver of the state service this at the time of its personal presence;

8) the web portal of public procurements - the state information system providing single point of access to electronic services of electronic public procurements;

9) registration on the web portal of public procurements (further - registration) - the admission of the subject of system of public procurements, his officials and interested persons to participation on the web portal;

10) subjects of system of public procurements - the physical persons and legal entities performing activities in the field of public procurements;

11) technical and scheduled maintenance - the complex of actions for maintenance of computer aids and the telecommunication equipment in operating state including including prevention for the purpose of prevention of refusal of operation of the equipment and (or) the equipment and their premature depreciation, elimination of defects, replacement of separate parts and blocks, installation and setup of the equipment, additional devices and payments for increase in equipment capacity and assistance to users;

12) the owner of electronic state information system (further - the owner) - the subject exercising rights of possession, uses and orders of the specified objects in the limits and procedure determined by their owner;

13) AIIS EGZ (further - System) - the automated integrated information system "Electronic Public Procurements";

14) the electronic document - the document in which information is provided in electronic and digital form and is certified by means of the digital signature;

15) electronic public procurements (further - purchases) - the public procurements conducted with use of information systems and electronic information resources;

16) the single operator in the field of electronic public procurements (further - the operator) - the legal entity created according to the decision of the Government of the Republic of Kazakhstan, the single owner of shares (shares in the authorized capital) which is the state or national holding enabling the realization of single technical policy in the field of electronic public procurements;

17) the digital signature - set of electronic digital symbols created by means of the digital signature and confirming reliability of the electronic document, its accessory and invariance of content;

18) open key of the digital signature - the sequence of electronic digital symbols available to any person and intended for confirmation of authenticity of the digital signature in the electronic document;

19) the closed key of the digital signature - the sequence of electronic digital symbols known to the owner of the registration certificate and intended for creation of the digital signature with use of means of the digital signature;

Other concepts and terms which are not specified in these rules are used in the values determined according to the legislation of the Republic of Kazakhstan.

2. When using the digital signature on the web portal users are guided by these rules and the Law of the Republic of Kazakhstan of January 7, 2003 "About the electronic document and the digital signature".

2. Procedure for use of the web portal of public procurements

3. The submitted documents and data which are connected with the organization and carrying out electronic public procurements for the purpose of implementation of public procurements of goods, works and services are placed the user of the web portal in the form of electronic documents or electronic copies of documents and are signed by the digital signature of person having the right to act on behalf of the corresponding participant of the web portal.

4. Time of creation, obtaining and sending all electronic documents and electronic copies of documents on the web portal is fixed on System time (local time Astana).

5. For work on the web portal and (or) participations in electronic public procurements users of the web portal make set of the following actions:

1) establish the necessary firmware for possibility of use of certificates (the opened and closed key) of the digital signature;

2) receive in accordance with the established procedure certificates (the opened and closed key) of the digital signature in National certification center of the Republic of Kazakhstan, or in certification centers of the Russian Federation and the Republic of Belarus (for users of member countries of the Customs union);

3) registration on the web portal undergo procedures.

6. The certificates of the digital signature published for physical persons and legal entities by National certification center of the Republic of Kazakhstan, and also certification centers of the Russian Federation and the Republic of Belarus, checked by DTS RK act on the web portal.

7. On the web portal the documents containing are not subject to placement:

1) information of offensive content, and also the propagandizing discrimination of people on any sign, violence, hatred;

2) information and (or) references to the materials containing the malicious software;

3) the information propagandizing or agitating on violent changes of the constitutional system, violation of integrity of the Republic of Kazakhstan;

4) information propagandizing extremism or terrorism;

5) information directed to kindling of international hostility;

6) information propagandizing suicide;

7) information propagandizing drugs, psychotropic substances of precursors;

8) the information propagandizing or agitating cult of cruelty and violence, social, racial, national, religious, class and patrimonial superiority;

9) information of pornographic and special sexual and erotic nature.

8. In case of exceeding of the size of the files loaded into system or archives of files of 20 megabytes they need to be loaded into system parts, the size of each of which shall not exceed 20 megabytes, at the same time the number of files is not limited.

9. The operator provides to subjects of system of public procurements technical capabilities of use of the following information and interactive services on:

1) to implementation of developments, implementations, information and technical maintenance and operation of the state information systems in the field of public procurements;

2) to ensuring technical support of unified republican registers in the field of public procurements;

3) to ensuring creation, functioning and technical support of the web portal of public procurements;

4) to placement on the web portal of public procurements of data on the public procurements which are subject to obligatory publication according to the Law of the Republic of Kazakhstan "About public procurements", on a grant basis;

5) to rendering electronic services to subjects of system of public procurements and other interested persons using information systems according to the legislation of the Republic of Kazakhstan on informatization on a grant basis;

6) to rendering the consulting and practical help to subjects of system of public procurements in the field of electronic public procurements on a grant basis;

7) to management function implementation by projects and technical maintenance of electronic public procurements by means of the state information systems;

8) to ensuring technical support of the reporting in the field of public procurements;

9) to interaction with the national operator in the field of informatization concerning integration and to safety of the state information systems and state electronic information resources;

10) to implementation of implementation and support of the database of goods prices, works, services with implementation of the reference book.

10. Information and interactive services in the field of public procurements are provided by the operator on a grant basis.

11. The operator places on the web portal the following operational information about functioning of the web portal:

about new opportunities of the web portal for informing users of the web portal;

information on the regulated technical and scheduled maintenance performed by the operator and announcements of technical failures on the web portal with planned dates of their elimination.

12. In case of placement of information on the web portal the user of the web portal uses Latin and other symbols and letters when writing words in the state and Russian languages, except as specified, when use of letters and symbols of the state and Russian languages leads to misstatement of such information, in particular when specifying e-mail addresses of Internet resources, e-mail addresses.

13. In case of approach of force majeure circumstances, the Republic of Kazakhstan determined according to the Civil code, the operator without delay informs the owner and users of the web portal on approach, expected effective period and the termination of such circumstances, and also produces to the owner the evidence of the called circumstances.

14. In case of approach of force majeure circumstances on condition of their documentary confirmation, the operator transfers purchases to the number of days for which circumstances with the obligatory prior notice of the owner lasted.

15. In case of detection of signs, stipulated in Item 7 these rules, the operator notifies the participant on blocking on viewing of its information before taking measures to elimination by the participant of such information in content published on the web portal.

Appendix 2

to the Order of the Deputy prime minister of the Republic of Kazakhstan the Minister of Finance of the Republic of Kazakhstan of March 27, 2014 No. 133

Rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements

1. General provisions

1. These rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements (further - Rules) are developed according to the subitem 5) of article 14 of the Law of the Republic of Kazakhstan of July 21, 2007 "About public procurements" (further - the Law) and establish operating procedure of the web portal of public procurements in case of technical failures of work of the web portal of public procurements.

2. In these rules the following concepts are used:

1) unauthorized impact on information - the impact on the protected information with violation of the established rights and/or rules of access leading to leakage, misstatement, counterfeit, destruction, blocking of information access and also to loss, destruction or failure of functioning of the data carrier;

2) the user of the web portal (further - the user) - the official of the participant or the representative of the participant;

3) the participant of the web portal (further - the participant) - the customer, the organizer of public procurements, the single organizer of public procurements, the potential supplier who was registered on the web portal of public procurements;

4) standard functioning of system - functioning of information system, in the set modes and amounts of the processed information according to the specifications and technical documentation in the absence of technical failures;

5) the Working group - the collegiate organ created by the order of authorized body on public procurements, acting on the permanent basis consisting of officials of structural divisions of authorized body, on budget implementation, in the field of public procurements, the performing analysis and systematization of quality of functioning of system of electronic public procurements;

6) force majeure circumstances - natural disasters or other circumstances which it is impossible to provide or prevent, the functioning attracting stop or inadequate operability of system in general;

7) the web portal of public procurements (further - the web portal) - the state information system providing single point of access to electronic services of electronic public procurements;

8) unplanned actions for servicing of the web portal of public procurements - technical scheduled maintenance which is connected with installation of critical updates of the software for the purpose of elimination of critical vulnerabilities of the web portal of public procurements, or in communication by replacement of the failed equipment;

9) wrongful acts of specialists of operator - the actions of staff of operator which entailed decrease, termination of work of the web portal of public procurements, origin in it technical failures for the following reasons:

accomplishment of the unauthorized actions by specialists of operator fixed in system magazines of the web portal of public procurements;

violation of requirements and (or) inadequate fulfillment of requirements on the maintenance, administration and system maintenance of the hardware and software of the web portal of public procurements provided in the relevant contract between the owner and the operator;

10) department of technical administration (further - department) - structural division of the single operator in the field of electronic public procurements, responsible for administration and monitoring of hardware and software system of the web portal of public procurements;

11) technical and scheduled maintenance - the complex of actions for maintenance of computer aids and the telecommunication equipment in operating state including including prevention for the purpose of prevention of refusal of operation of the equipment and (or) the equipment and their premature depreciation, elimination of defects, replacement of separate parts and blocks, installation and setup of the equipment, the software, additional devices and payments for increase in equipment capacity and assistance to users;

12) technical failure - unplanned temporary failure of program-hardware complex of System or separate of its components (the emergency stop, destruction of content of memory, overload of resources of the firmware and other situations which significantly are breaking the accepted technology and not allowing to use the software in the conditions of system, including incorrect output data (results) issued by the software), entailed lack of possibility of use of System by one or several participants;

13) the owner of electronic state information system (further - the owner) - the subject exercising rights of possession, uses and orders of the specified objects in the limits and procedure determined by their owner;

14) electronic public procurements (further - purchases) - the public procurements conducted with use of information systems and electronic information resources;

15) the single operator in the field of electronic public procurements (further - the operator) - the legal entity created according to the decision of the Government of the Republic of Kazakhstan, the single owner of shares (shares in the authorized capital) which is the state or national holding enabling the realization of single technical policy in the field of electronic public procurements;

16) Contact center of the web portal (further contact center) - service dispatching office the service of the operator providing registration of incidents (technical failures) with further correlation of question (if necessary) to other divisions of the operator depending on nature of the address of the user.

17) AIIS EGZ (further - System) - the automated integrated information system "Electronic Public Procurements".

3. Other concepts and terms which are not specified in these rules are used in the values determined according to the legislation of the Republic of Kazakhstan on public procurements.

2. Classification of incidents (technical failures) of system

4. Classification of incidents (technical failures) of system are divided into the following types:

1) depending on the operator:

owing to wrongful act of staff of operator;

owing to failure to provide of due level of information security of system which entailed unauthorized impact on information of System;

owing to physical damage of system and (or) its components because of the operator or his employees;

2) independent of the operator:

owing to physical damage and (or) shutdown of system and its components because of the third parties;

owing to unavailability of system from the possible mass external attacks causing failure in the functioning of the communication equipment of system;

owing to absence or violation of the guaranteed operability of data transmission networks and (or) the electric power used by the user for connection to the web portal in that measure, determined by contractual relations;

owing to availability of the program and technical restrictions and settings containing in the computer equipment of the user, and also lack of the necessary program technical capabilities which are not allowing the user to work fully at the web portal;

owing to infection of the computer equipment of the user with the malicious software which is not allowing the user to work at the web portal in view of automatic blocking as System of possibility of placement of the infected file or archive of files;

owing to inadequate observance by the user of operating procedure of the web portal and the instruction of users during the work on the web portal;

owing to non-compliance with storage precautions of key of the digital signature, transfer by the user appointed as person responsible for work on the web portal, key of the digital signature to the third parties, who does not have appropriate authority.

3. Sources of information on emergence of technical failure

5. Sources of information on emergence of technical failure are:

message of the user;

the message of the specialists of operator who are carrying out monitoring of functioning of the web portal;

the software and hardware on monitoring and detection of defects of the web portal used for determination of working capacity and availability of functionality of System, which found technical failure;

system magazines of System in which the records testimonial of origin or possibility of technical failure are registered.

4. Actions of users, the operator and specialists of operator in case of technical failures when using the web portal of public procurements

6. In case of technical failure the following events are held:

1) the user informs contact center no later than one hour by e-mail specified on the web portal with indication of date and time on time of the city of Astana of detection of technical failure, and also contact information and appendix of supporting documents.

In case of impossibility of sending by e-mail of information on technical failure the user informs contact center no later than one hour by means of phone;

2) the specialist of operator in case of detection of change in work or in the system configurations which are not corresponding to standard functioning fixes date and time of emergence of technical failure in the Register of addresses of users about the arisen technical failures of the web portal of public procurements (further - the Register) in form according to appendix 1 to these rules.

The contact center provides interaction with users of system depending on address method (by means of phone, e-mail, official letters, Internet forum):

in the working days - from 9:00 to 19:00 o'clock in working hours on time of the city of Astana;

in lunch time - from 13:00 till 15:00 o'clock on time of the city of Astana;

in Saturday days - from 9:00 to 17:00 o'clock in working hours on time of the city of Astana;

in Sunday and holidays - according to the additional official letter of the Owner.

At the same time, the web portal is available to use round the clock, except for to time spent for the actions specified in subitems 8) and 11) of Item 2 of these rules.

7. The call center operator registers addresses of users and specialists of operator in the Register within thirty minutes in working hours on time of the city of Astana.

If the address of the user about technical failure arrives by e-mail during lunch break on time of the city of Astana, the operator registers the message within thirty minutes after lunch break.

If the address of the user about technical failure arrives by e-mail out of working hours on time of the city of Astana, the operator registers the message the next working day.

The register is conducted by call center operators in electronic form in information system of the operator on calls accounting of users.

8. After registration of the address the unique identifier of incident in information system of the operator on calls accounting of users is appropriated and within one hour it is sent on e-mail of the user.

9. In the presence of information on technical failure, the operator during two working hours on time of the city of Astana carries out the analysis of the acquired information or the provided materials (screen pictures and other submitted electronic documents), if necessary repeats (imitates) actions which led to technical failure, for the purpose of confirmation or confutation of availability of the fact of technical failure of System.

10. Purchases, the term of order taking or price proposals of whom expires during confirmation or confutation of technical failure, except for the technical failures which are not interfering possibility of participation of users in purchases are prolonged by the operator until possible confirmation or confutation of the fact of technical failure.

11. In case of confutation of technical failure, the operator within thirty minutes after confirmation of availability of the facts on confutation of technical failure of System notifies by e-mail, by phone the user who addressed in technical support, on confutation of technical failure with appendix of confirmatory information.

5. Operating procedure of the web portal of public procurements and action of the operator in case of confirmation of technical failures of work of the web portal of public procurements

12. In case of confirmation of technical failure by the operator the level of its criticality is established.

13. Technical failures on extent of their influence on functioning of hardware and software system of System and the procedure of the purchases which are carried out in electronic form are subdivided into the following levels of criticality:

1) low - the failures which are not interfering holding procedures of purchases and possibility of participation in them;

Average - the failures which entailed lack of possibility of participation in procurement of one and (or) several participants submitted influence of technical failure which can bring or led 2) to bezrezultativnost of the previous work of users of System;

3) high - the failures and (or) events which caused stop or unavailability of one and more modules of System in case of which all users of the web portal have no possibility of participation in procurement.

14. In case of technical failures with criticality level low, the operator carries out the following events:

1) within thirty minutes from the moment of confirmation of technical failure notifies by e-mail, by phone the user who addressed in technical support, on the level of criticality of technical failure, planned time and date of elimination of technical failure.

In case of change of such information repeatedly notifies the user Sistema;

2) without delay starts elimination of the reasons of technical failure;

3) after elimination of technical failure repeatedly notifies by e-mail, by phone the user who addressed in technical support, on the end of work and elimination of technical failure.

In case of elimination of technical failure with criticality level low, prolongation of terms of purchases is not made.

15. In case of technical failures with criticality level average, the operator carries out the following events:

1) without delay in writing, by e-mail and phone informs workgroup members on the arisen technical failure;

2) within thirty minutes from the moment of confirmation of technical failure places on the homepage of the web portal, with indication of number of announcements and lots, information on technical failure, its level of criticality, planned time and date of its elimination, renewal term of purchases.

In case of change of such information repeatedly places information;

3) within hour from the moment of confirmation of technical failure notifies by e-mail, by phone the user who addressed in technical support, and also all potential suppliers participating in purchase in which there was technical failure, about technical failure, its level of criticality, planned time and date of its elimination, renewal term of purchases.

In case of change of this information repeatedly notifies the user who addressed in technical support, and also all potential suppliers participating in purchase in which there was technical failure;

4) without delay from the moment of confirmation of technical failure is prolonged by time of procedures of order taking and (or) price offers for participation in procurement by methods of tender or request of price offers in which there was technical failure, for a while necessary for its elimination, except for purchases by auction method;

5) on purchases by method of auction in which there was technical failure is prolonged by the second round of auction the next working day, after confirmation of the fact of its elimination.

In case of automatic creation of the protocol on results of holding the auction by System, such protocol and the submitted applications are cancelled;

6) on purchases with the technical failure exceeding the term of order taking or price offers is prolonged by date of termination of order taking or price offers the next working day;

7) starts elimination of technical failure on purchase, and also on other purchases, in case of detection in them similar technical failures;

8) repeatedly notifies by e-mail, by phone the user who addressed in technical support, and also all potential suppliers participating in purchase in which there was technical failure about elimination of technical failure, actual date and time of elimination and also places this information on the homepage of the web portal with indication of number of announcements and lots, about the fact of prolongation of purchases;

9) in writing informs the owner, workgroup members on technical failure, origin and the executed actions for elimination, result of elimination, the fact of prolongation of purchases with indication of offers on non-admission of technical failure.

16. In case of technical failures with criticality level high, the operator carries out the following events:

1) without delay in writing, by e-mail and phone informs workgroup members on the arisen technical failure;

2) from the moment of confirmation of technical failure prolongs all purchases, terms of order taking or price offers which matched on time with technical failure in the corresponding module of System, for time necessary for elimination of technical failure;

3) within thirty minutes from the moment of confirmation of technical failure notifies users by placement on the homepage of the web portal information on technical failure, its level of criticality, planned time and date of its elimination.

In case of change of such information repeatedly notifies users of System;

4) in case of partial coincidence of term of order taking and (or) price offers on participation in procurement by methods of tender or request of price offers, is prolonged by time of procedures of order taking and (or) price offers for time necessary for elimination of technical failure, except for purchases by auction method;

5) in case of partial or complete coincidence of time of technical failure and time of reception of quotations in recesses by auction method, is prolonged by the second round of auction the next working day after confirmation of the fact of elimination of technical failure.

In case of automatic creation of the protocol on results of holding the auction by System, such protocol and the submitted applications are cancelled;

6) in case of the technical failure exceeding the term of order taking or price offers is prolonged by starting date of order taking or price offers on such purchases the next working day.

In case of receipt of the confirmed information on absence in certain territory of the Republic of Kazakhstan of the guaranteed Internet access with duration more than for one day owing to which the bulk of users have no opportunity to work at the web portal the operator prolongs all procurements conducted on the web portal for one working day.

In case of approach of force majeure circumstances the operator without delay informs the owner and users of the web portal on expected effective period and the terminations of such circumstances, and also produces to the owner the evidence of the called circumstances. In such cases the decision on prolongation of terms of purchases is made in coordination with the owner;

7) starts elimination of technical failure;

8) repeatedly notifies users on elimination of technical failure, placing information on the homepage of the web portal on actual date and time of elimination of technical failure with indication of number of announcements and lots, about the fact of prolongation of purchases;

9) in writing within one working day informs the owner, workgroup members on technical failure, origin and the executed actions for elimination, result of elimination, the fact of prolongation of purchases with indication of offers on non-admission of technical failure.

17. In cases if the potential supplier allowed to participation in purchase because of the arisen technical failure had no opportunity to submit the price proposal on purchase which protocol of results is created the operator carries out the following events:

during the working day when the level of criticality of technical failure proves to be true draws up the statement of failure of the web portal of public procurements owing to which there was no technical capability to submit the price proposal (further - the Act) in form according to appendix 2 to these rules;

within two working days places on the homepage of the web portal information on technical failure, its type with indication of number of purchase, lot, suppliers who had no opportunity to submit the price proposal, with reference to the scanned Act.

18. The organizer of public procurements based on the web portal of the scanned Act placed on the homepage, performs return to the potential supplier of the brought tender security on participation in purchase within three working days from the date of placement of the Act on the homepage of the web portal.

19. If technical failure arose because of the reasons depending on the operator, and loss by the potential supplier of the tender security on participation in purchase became effect, then the organizer of public procurements within two working days from the date of transfer of the amount of tender security on participation in purchase of the potential supplier in the income of the relevant budget, the state company, the legal entity, fifty and more percent of voting shares (share in the authorized capital) which belongs to the state, or legal entities, affiliirovanny with them, sends the letter to the operator with appendix of information on return of tender security on participation in purchase to the income of the relevant budget for form according to appendix 3 to these rules.

At the same time the created the protocol of results with determination of the winner and signed requests are cancelled with the written notice of all procurement participants.

20. The operator within three working days from the date of submission of the letter by the customer with appendix of information on return of tender security on participation in purchase in the income of the relevant budget performs on the specified details return to the potential supplier of the amount of its brought tender security on participation in purchase by financial means of the operator, and on the same day notifies the potential supplier by e-mail, by phone, in case of their availability in registration data of the participant on the web portal, on return of the amount of tender security on participation in purchase.

21. In case of identification of signs of criminal and (or) administrative offenses in actions of users of the web portal, the operator sends information to the owner, and also to law enforcement agencies or bodies, authorized to consider cases on criminal and (or) administrative offenses.

22. In case of failures in functioning of System which elimination is impossible by own forces of the operator the operator from approval of the owner involves the corresponding highly qualified specialists on program and to the hardware.

6. Operating procedure of the web portal of public procurements when carrying out scheduled-preventive works as the operator

23. Carrying out technical and scheduled maintenance in System is performed based on the work plan approved and published on the web portal in the first decade of the first month of the current year on carrying out technical and scheduled maintenance in System.

24. In case of carrying out technical and scheduled maintenance of System, the operator notifies users of System in two calendar days prior to carrying out technical and scheduled maintenance. At the same time, dates of termination of order taking, procedures of opening, the admission and summing up on purchases which dates drop out for this period are transferred by the operator for a while, technical and scheduled maintenance.

7. Order of interaction of the operator with the Working group on questions of work of the web portal in case of technical failure

25. In case of receipt of information on emergence of technical failure the operator for the purpose of confirmation of technical failure with criticality levels average and high in writing, by e-mail and phone informs structural division of the owner responsible for questions of informatization, ensuring information security, workgroup members on the arisen technical failure.

The workgroup members responsible for questions of information security directly participate in process of confirmation/confutation of technical failure.

26. The operator carries daily out the analysis of technical failures of previous day and provides their most bystry elimination.

27. The operator quarterly within contractual relations provides in the Working group:

signed by the operator guide and responsible persons of department the statement from the Register;

information on origins of technical failures, the executed actions for elimination, results of elimination, the offer on non-admission of technical failure;

copies of the signed acts of technical failure which influenced loss by the potential supplier of ensuring execution of the request for procurement action with indication of the amount of ensuring execution of the request.

28. The working group considers the provided information and submits to management of authorized body on public procurements recommendations about elimination and non-admission of technical failures, calculates the penalty amount (penalty, penalty fee) for the technical failures which arose in System because of the operator or other persons.

29. The working group on quarterly basis informs management on results of the carried-out work.

30. In case of receipt to the owner of written addresses from physical persons and legal entities about the technical failures of System which arose during participation in public procurements signed by the head of the Working group to the operator the letter is sent for consideration with application of a copy of the arrived address.

31. The operator within two working days provides information on the arisen incident, having classified priority of the arisen technical failure (if those are available), origins and terms of elimination in case of confirmation of the fact of technical failure.

8. Responsibility

32. The operator bears the responsibility provided by the current legislation of the Republic of Kazakhstan within contractual relations with the owner of system.

Appendix 1

to Rules of work of the web portal of public procurements in case of technical failures of works of the web portal of public procurements

Form

Register of addresses of users about the arisen technical failures of the web portal of public procurements

№ of payment order

The name of the addressed organization,

BIN, IIN

Date and time of the address

On which contact information the user addressed

Description of technical failure

Full name of the employee who accepted the request

It is confirmed / not confirmed

Date and time of confirmation / not confirmations

The made decision

The measures taken by the operator

Date and time of elimination of technical failure

Origins of technical failure

Criticality level

Type of technical failure

Recommendations about non-admission of technical failure from now on

Appendix 2

to Rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements

Form

The act No. ______ about failure of the web portal of public procurements owing to which there was no technical capability to submit the price proposal

"___" ______________ 20 __.

Astana

 

This act the single operator in the field of electronic public procurements ________________________________________ confirms the fact of technical failure in the ______________________________ module of the firmware of the automated integrated information system "Electronic Public Procurements" (www.goszakup.gov.kz) during the period with "__" _______ 20 __ __: ___ hour on "__" _________ 20 __ __: ___ hour on purchase No. ________ to No. lot(s) ______.

The type of technical failure depending on the operator / independent of the operator

(necessary to emphasize)

___________________________________________________________________________________________________________.

Level of criticality of technical failure (low, average, high)

Technical failure was the result

___________________________________________________________________________________________________________

___________________________________________________________________________________________________________.

In this connection, at the potential supplier(s) is ____________________________ (BIN/IIN _______________) participating in purchase No. ____ on No. lot(s) _____ there was no technical capability to submit the price proposal.

 

The head of the single operator in (signature) _____________ full name

to the sphere of electronic

public procurements

 

M.P.

Appendix 3

to Rules of work of the web portal of public procurements in case of technical failures of work of the web portal of public procurements

Form

Information on return of tender security on participation in purchase in the income of the relevant budget

Organizer (BIN)

________________________________________

based on the act of technical failure of the web portal of public procurements from _________ owing to which there was no technical capability to submit the price proposal from "___" _________ 20 ___ to No. _____ where the type of technical failure "No. lot depending on the operator", the tender security amount on participation in purchase No. ____ _____ the potential supplier is specified

__________________________________________________ (BIN) it is enlisted in the amount of

_______________________________ (in cursive script) __________ the tenge in the income of the republican budget, the local budget, the state company, the legal entity, fifty and more percent of voting shares (share in the authorized capital) which belongs to the state, or legal entities, affiliirovanny with them, __________________________________________________,

(necessary to emphasize)

 

Details of the supplier:

Beneficiary:

BIN:

Bank of the Beneficiary:

IIK:

BIC:

 

Customer's head

(signature) ____________ full name

 

 

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info