It is registered
Ministry of Justice
Russian Federation
On December 16, 2019 No. 56815
of August 19, 2019 No. 415p
About approval of Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in establishment of federal social pension supplement
According to part 4 of article 12.1 of the Federal Law of July 17, 1999 No. 178-FZ "About the government public assistance" (The Russian Federation Code, 1999, No. 29, Art. 3699; 2019, No. 14, the Art. 1462), the Federal Law of July 27, 2010 No. 210-FZ "About the organization of provision of the state and municipal services" (The Russian Federation Code, 2010, No. 31, Art. 4179; 2019, No. 14, the Art. 1461) and the order of the Government of the Russian Federation of May 16, 2011 No. 373 "About development and approval of administrative regulations of implementation of the state control (supervision) and administrative regulations of provision of the state services" (The Russian Federation Code, 2011, No. 22, Art. 3169; No. 46, the Art. 7050) the Board of the Pension Fund of the Russian Federation decides 2018,:
Approve the enclosed Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in establishment of federal social pension supplement.
Chairman
A. Drozdov
Approved by the Resolution of Board of the Pension Fund of the Russian Federation of August 19, 2019, No. 415p
1. The administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in establishment of federal social pension supplement (further - RPF, the state service, Administrative regulations) determine procedure for provision of RPF through the territorial authorities of the state service, the standard of provision of this state service, terms and the sequence of accomplishment of ministerial procedures (actions) by provision by territorial authorities of RPF of the state service, procedure for their interaction with citizens by provision of the state service.
2. The state service is provided to citizens of the Russian Federation, except for the citizens who left on permanent residence of the territory of the Russian Federation, to the foreign citizens and persons without citizenship (further - citizens) which are not carrying out work and (or) other activities during which they are subject to mandatory pension insurance according to the Federal Law of December 15, 2001 No. 167-FZ "About mandatory pension insurance in the Russian Federation" (The Russian Federation Code, 2001, No. 51, of Art. 4832 who are constantly living in the territory of the Russian Federation; 2018, No. 51, of the Art. 7859) (further - the Federal Law of December 15, 2001 No. 167-FZ), pension (pensions) to which is established (are established) in accordance with the legislation of the Russian Federation and which total amount of material security less than the size of subsistence minimum of the pensioner established according to item 4 of article 4 of the Federal Law of October 24, 1997 No. 134-FZ "About subsistence minimum in the Russian Federation" (The Russian Federation Code, 1997, No. 43, Art. 4904; 2019, No. 14, the Art. 1462) (further - the Federal Law of October 24, 1997 No. 134-FZ) in the subject of the Russian Federation.
3. The citizen can use the state service through the legal or authorized representative.
At the same time personal participation of the citizen in legal relationship on receipt of the state service does not deprive of it the right to have the representative, as well as participation of the representative does not deprive of the citizen of the right to personal participation in the specified legal relationship.
4. Informing citizens concerning provision of the state service is performed:
the official of structural division of territorial authority of the RPF responsible for provision of the state service (further - the official), in case of the direct appeal of the citizen to territorial authority of RPF;
the employee of the multipurpose center of provision of the state and municipal services (further - the multipurpose center);
by means of telephone, facsimile and other means of telecommunication communication;
by design of information stands in places of provision of the state service on which information specified in paragraphs the sixteenth - twenty third Item 38 of Administrative regulations is placed;
by the publication of information materials in mass media, editions of information brochures, booklets, other printed materials;
by placement of information on the official site of RPF on the Internet of www.pfrf.ru (further respectively - the website of RPF, Internet network) and in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (further - the Single portal);
by placement of brochures, booklets and other information materials in premises of the territorial authorities of RPF intended for reception of citizens and also other organizations of all patterns of ownership in coordination with the specified organizations, including in the multipurpose centers;
by means of answers to written addresses of citizens.
5. When informing on procedure for provision of the state service by phone the official, having accepted telephone call, it shall be provided: tell surname, the name, middle name (in the presence), position, the name of structural division of territorial authority of RPF.
The official shall report the schedule of reception of citizens, the exact postal address of territorial authority of RPF, journey method to it, and if necessary - requirements to the written address.
Informing by phone on procedure for provision of the state service is performed according to the working schedule of territorial authority of RPF.
By provision during informing by means of telephone and other means of telecommunication communication to the citizen of information relating to its personal data, the official identifies the identity of the citizen by check of correctness called the citizen of surname, name, middle name (in the presence); data of the identity document, the control information specified in the statement according to appendix No. 1 to Administrative regulations of provision by the Pension Fund of the Russian Federation of the state service in establishment of insurance pensions, funded pension and pensions on the state provision of pensions approved by the resolution of Board of the Pension Fund of the Russian Federation of January 23, 2019 No. 16p (registration No. 53775) (further - Administrative regulations of January 25, 2019 No. 16p is registered by the Ministry of Justice of the Russian Federation on February 13, 2019).
During the conversation the official shall pronounce words accurately and not interrupt conversation because of receipt of other call.
In case of impossibility to answer the phone call the questions raised by the citizen it shall be readdressed it (is transferred) to other official or to the addressed citizen the phone number on which it is possible to obtain necessary information shall be told.
Phone conversation shall not continue more than 10 minutes.
6. In case of responses to phone calls and oral addresses concerning establishment of federal social pension supplement the official shall provide the following information according to the arrived address:
about the regulatory legal acts regulating questions of provision of the state service (the name, number, acceptance date of regulatory legal act);
about the list of categories of the citizens having the right to the state service;
about the list of the documents necessary for receipt of the state service;
about terms of provision of the state service;
about the refusal bases in provision of the state service;
about the location on the website of RPF of information on questions of provision of the state service.
7. On the website of RPF, in the federal state information system "Federal Register of the State Services (Functions)" (further - the federal register), on the Single portal, and also at stands in places of provision of the state service and services which are necessary and obligatory for provision of the state service and in the multipurpose center the following reference information is placed:
about the location and the working schedule of territorial authorities of RPF and their structural divisions responsible for provision of the state service, and also the multipurpose centers;
telephone numbers for enquiries of structural divisions of the territorial authorities of RPF responsible for provision of the state service, including number of phone answerphone (in the presence);
the address of the official site, and also e-mail and (or) form of feedback of territorial authorities of RPF in Internet network.
7.1. The schedule of acceptance of territorial authorities of RPF and their structural divisions responsible for provision of the state service is established by the order of territorial authority of RPF taking into account interests of citizens, climatic conditions of the region.
Acceptance shall be organized so that to exclude formation of queues, but 3 (three) days a week are not more often.
8. On the Single portal the following information is placed:
the exhaustive list of the documents necessary for provision of the state service, the requirement to execution of the specified documents, and also the list of documents which the applicant has the right to provide on own initiative;
the list of categories of the citizens having the right to the state service;
term of provision of the state service;
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The document ceased to be valid since January 1, 2022 according to Item 1 of the Resolution of Board of the Pension Fund of the Russian Federation of October 26, 2021 No. 352p