ORDER OF THE GOVERNMENT OF THE REPUBLIC OF MOLDOVA

of December 31, 2014 No. 1034

About approval of the Standard regulations on Service of social home care and the Minimum quality standards

For the purpose of realization of provisions of the Law on the public assistance No. 547-XV of December 25, 2003 (The official monitor of the Republic of Moldova, 2004, Art. No. 42-44, 249), with subsequent changes and amendments, and the Law on social services No. 123 of June 18, 2010 (The official monitor of the Republic of Moldova, 2010, Art. No. 155-158, 541), with subsequent changes, DECIDES: the Government

1. Approve:

Standard regulations on Service of social home care according to appendix No. 1;

The minimum quality standards for the organization and functioning of Service of social home care according to appendix No. 2.

2. Service providers of social home care approve own regulations on the organization and functioning based on the specified Standard provision.

3. The expenses connected with the organization and functioning of Service of social home care and application of the minimum quality standards become covered for supplier account of services and are performed within the assignments which are annually provided in the relevant budgets and also the means arriving from sponsors, grants and from other sources according to the legislation.

4. To service providers represent to territorial structures of social security till January 30 of the year following for reporting, the annual statement about activities.

4-1. To the central industry body of public management in the field of social protection to approve the regulations necessary for implementation of this resolution.

5. To impose control over the implementation of this Resolution on the Ministry of Labour and Social Protection.

Appendix №1

to the Order of the Government of the Republic of Moldova of December 31, 2014 No. 1034

Standard regulations on Service of social home care

I. General provisions

1. The standard regulations on Service of social home care (further – the Provision) determine procedure for the organization and functioning, the purpose, tasks and procedure for its financing.

2. The service of social home care (further – Service) represents service within which the public or private suppliers provided in article 7 of the Law No. 123/2010 on social services provide social service in leaving.

2-1. The service obtains accreditation according to provisions of the Law No. 129/2012 on accreditation of suppliers of social services.

3. The service performs activities according to this Provision, the Minimum quality standards, the decision of the founder on organization of Service accompanied with the relevant acts according to the legislation, and also provisions of the current legislation.

4. The concepts used within this provision mean the following:

services of social home care (further – services) – range of services, provided at home to beneficiaries for increase in their level of independence;

the social worker – the person who received special preparation in the field of social home care and providing such services;

multi-profile group - the group of specialists of different areas created by body of local public authority of the first level or the private supplier which enter: the communitarian social assistant, the family doctor or the communitarian medical assistant, the representative of body of local public authority, the representative of civil society, the trade union representative in the territory, the social worker, depending on circumstances, the communal intermediary, and also other necessary specialists who participate in assessment of needs of applicants of home care also formulate conclusions concerning need/lack of need for provision of service of Service;

the applicant – person / the legal representative submitting the application for provision of service according to the this provision provisions;

the beneficiary – person to whom the right to service according to the this provision provisions is established.

5. Quality of the provided services is estimated periodically and proceeding from need by the founder and the State social inspection.

6. The disputes arising in the field of provision of services which cannot be resolved by the parties peacefully, are transferred for consideration to degrees of jurisdiction according to the legislation.

7. Within Service the following types of service are provided:

1) consultation;

2) assistance of the following activities:

a) acquisition by financial means of the beneficiary of food, economic and household goods and medicines;

b) cooking, feeding, delivery of hot lunches (if necessary);

c) payment for the account of financial resources of the beneficiary of some utilities;

d) care of housing and economy;

e) delivery of household goods and clothes in laundry, dry-cleaner, repair and their obtaining;

f) implementation of personal hygiene;

g) organization of process of adaptation of housing to individual needs of person;

h) involvement of the beneficiary in public and cultural actions;

i) maintenance communication/assistance in communication with relatives and friends;

j) the organization of process of acquisition and delivery by financial means of the beneficiary of fuel to the house;

k) if necessary kindling of furnaces.

Rendering services is performed according to the description specified in appendix No. 7 to this Provision.

II. Principles of the organization, purpose and tasks of Service

8. The service performs the activities based on the following principles:

a) availability and equal access – Service is available in all geographical regions and equal access, including from the financial point of view is provided to all persons needing its services to them;

b) informing – guaranteeing access to the complete information about the provided services;

c) nondiscrimination – provision of services without discrimination on bases of sex, age, ethnic origin, language, restriction of opportunities, religion, opinion or the social status;

d) respect of the rights and human dignity – the treatment of each beneficiary yours faithfully, advantage, empathy and professionalism;

e) confidentiality – data protection and private life of the beneficiary;

f) orientation per capita and individualized approach – adaptation of interventions to requirements and opportunities of the beneficiary;

Disclaimer! This text was translated by AI translator and is not a valid juridical document. No warranty. No claim. More info